k8v Privacy Policy

This Privacy Policy ("Policy") describes how k8v ("k8v", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from players and visitors who access the k8v platform at k8v.bet. The Policy applies to all services offered by k8v, including cricket betting, live casino, slots, crash games, and any promotional activities.

By registering a k8v account, making a deposit, or otherwise using our platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must stop using the k8v platform immediately.

This Policy should be read alongside the k8v Terms & Conditions, which form a binding agreement governing your use of the platform. Where any conflict exists between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

k8v collects personal data in several ways: directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from third-party verification providers. The categories of data we may collect include:

• Identity Data: Full name, date of birth, nationality, and copies of government-issued identification documents (such as a national ID card or passport) provided during account verification.
• Contact Data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Account Data: Username, encrypted password, account preferences, language settings, and communication preferences.
• Financial Data: Payment method details such as bKash wallet numbers, Nagad account references, Rocket mobile banking identifiers, and bank account names associated with your k8v deposits and withdrawals. We do not store full payment credentials — these are handled by the respective payment providers.
• Transaction Data: Records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and any adjustments made to your account balance in Bangladeshi Taka (৳ BDT).
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, time zone, and session duration collected automatically when you visit k8v.bet.
• Usage Data: Pages visited, games accessed, search queries entered, betting patterns, and features used within the k8v platform.
• Communications Data: Records of any messages, emails, or support tickets you send to k8v, including the content of those communications.

k8v does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health information. If any such information is inadvertently disclosed to us, we will delete it promptly unless we are legally required to retain it.

k8v processes your personal data only for lawful, specified, and transparent purposes. The primary purposes for which we use your data are set out below:

k8v processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and k8v — specifically, to operate your account, process your bets, and deliver winnings.
• Legal Obligation: Processing is required for k8v to comply with applicable legal and regulatory requirements, including identity verification and anti-money-laundering obligations.
• Legitimate Interests: Processing is necessary for k8v's legitimate interests in operating a safe, fair, and commercially sustainable platform — for example, fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your data protection rights.
• Consent: Where k8v relies on your consent for a specific processing activity (for example, sending you marketing communications about k8v promotions or BPL betting offers), you may withdraw that consent at any time by contacting [email protected] or adjusting your account notification settings.

k8v does not sell, rent, or trade your personal data to any third party. We may share your data with carefully selected third parties only in the following circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, solely for the purpose of processing your deposits and withdrawals in ৳ BDT. Each payment provider is subject to their own privacy policy and security standards.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers who assist k8v in verifying player identity documents and performing age verification to enforce our 21+ policy.
• Game Studio Partners: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data necessary to deliver their games. These studios operate under contractual data protection obligations with k8v.
• Fraud Prevention & Security Services: Specialist providers who help k8v detect suspicious account activity, prevent bonus abuse, and safeguard the platform against financial crime.
• Legal Authorities: Where k8v is required to disclose information by a valid court order, subpoena, or other lawful legal process, we will comply with that obligation. We will notify you of such a disclosure where we are legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of k8v's business assets, your personal data may be transferred to a successor entity, subject to equivalent privacy protections.

All third parties with whom k8v shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than that for which it was shared.

k8v retains your personal data for as long as your player account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this Policy or to comply with legal obligations.

Specifically:

• Account and identity data is retained for the duration of your account relationship with k8v and for a minimum of five (5) years following account closure, in line with standard financial record-keeping requirements.
• Transaction records (deposits, withdrawals, bets, winnings) are retained for a minimum of five (5) years to support audit, dispute resolution, and anti-money-laundering compliance obligations.
• Communications submitted via customer support channels are retained for up to three (3) years to support ongoing service quality and dispute resolution.
• Technical and usage data collected via cookies or server logs is typically retained for up to thirteen (13) months, after which it is anonymised or deleted.

When retention periods expire, k8v will securely delete or anonymise the relevant data so that it can no longer be linked to an identifiable individual.

k8v uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform efficiently and to improve your experience. Cookies are small text files stored on your device when you visit k8v.bet.

The types of cookies k8v uses are:

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled without impairing your ability to use k8v.
• Functional Cookies: Remember your preferences such as language setting, display options, and notification choices so you do not need to reconfigure them on every visit.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the site — which games are most popular, how long sessions last, and which pages see the highest traffic. This data helps k8v improve the platform for all Bangladesh players.
• Marketing Cookies: Used only with your consent to identify k8v sessions originated via affiliated partners and to attribute promotional offers correctly. These cookies do not track you across unrelated third-party websites.

You may manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing your k8v account. For a full list of cookies in use and instructions on managing them, contact [email protected].

As a k8v player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with sufficient detail to allow us to identify your account and process your request:

• Right of Access: You may request a copy of the personal data k8v holds about you, along with information about how it is being used.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to Erasure: You may request that k8v delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Restriction of Processing: You may ask k8v to suspend the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is resolved.
• Right to Data Portability: You may request a structured, commonly used, machine-readable copy of the personal data you provided to k8v, to transfer to another service if you wish.
• Right to Object: You may object to k8v processing your data on the basis of legitimate interests, including processing for direct marketing purposes. Where you object to marketing, k8v will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

k8v will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we do not disclose data to an unauthorised party.

k8v takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL (Secure Socket Layer) encryption on all data transmitted between your device and k8v.bet.
• Encrypted storage of sensitive account data, including hashed passwords — k8v staff cannot view your password in plain text.
• Role-based access controls that restrict internal access to personal data to only those staff members who require it to perform their duties.
• Regular security assessments and penetration testing of the k8v platform infrastructure.
• Secure disposal procedures for personal data that has reached the end of its retention period.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your own k8v account credentials confidential. If you believe your account has been compromised, contact k8v immediately at [email protected] so we can take protective action.

The k8v platform is strictly for adults aged 21 years and above. k8v does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the k8v platform or provide any personal information to us.

If k8v discovers that personal data has been collected from a person under the age of 21, we will close the relevant account immediately, void any associated transactions, and delete the personal data as promptly as possible. If you believe a minor has registered a k8v account, please notify us immediately at [email protected].

k8v reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be posted on this page with an updated "Last Updated" date. Where changes are material — for example, a significant change to the categories of data we collect or how we share it — k8v will make reasonable efforts to notify registered players via email or an in-platform message.

Your continued use of the k8v platform following the posting of any updated Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way k8v handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within five (5) business days.

Email: [email protected] (plain text — not a clickable link)

Please include your registered k8v username and a clear description of your query or request so we can assist you as efficiently as possible.